Safe Gaming

At Mospley Responsible Gaming – Keep the fun in control

Gaming should be a source of entertainment — not stress or hardship. Mospley is committed to helping you build healthy gaming habits. Here you will find limit-setting tools, self-assessment resources, and pathways to support when you need it.

Our Responsible Gaming Commitment

Mospley believes every player should have full control over their own gaming experience.

Set Limits

Set your own daily, weekly, or monthly limits for how long you play and how much you deposit. Mospley respects the limits you put in place.

Take a Break Feature

Whenever you feel like you need a break, you can set your own cooling-off period — anywhere from 24 hours to 6 weeks.

Self-Exclusion Options

You can exclude yourself from the platform for a set period or permanently whenever you need to. Contact support to activate this.

Gaming History Review

Taking a moment to review your gaming patterns, wins and losses, and time spent can help you recognise where you need to draw the line.

Age Verification System

Mospley strictly ensures that only individuals aged 18 or above may create an account and play on the platform.

Professional Support

If you are experiencing any issues with gaming, reach out to our support team and professional counsellors. You are not alone.

What Does Responsible Gaming Mean?

Responsible Gaming means enjoying gaming as entertainment while staying aware that it should never cause financial, family, or mental harm. At Mospley, we believe gaming should be a joy, not a burden.

Why Responsible Gaming Matters

Online gaming and betting are a favourite form of entertainment for hundreds of millions of people worldwide. When enjoyed responsibly, they offer excitement, fun, and the occasional chance to win. However, like any form of entertainment, gaming can become a problem if it gets out of hand.

At Mospley, we are more than just a gaming platform — we are a responsible community. Our goal is for every player to game in a healthy mindset, within a set budget, and with genuine enjoyment. That is why responsible gaming sits at the very core of what we do.

As online gaming continues to grow rapidly in Bangladesh, awareness around this topic has never been more important. Mospley is committed to standing by you at every step — not just for your enjoyment, but for your protection.

Signs of Problem Gambling

Problem gambling isn't always easy to recognize. It often develops gradually and can affect other areas of your life before you even realize it. If you notice any of the signs below, it's important to take them seriously.

  • Repeatedly placing bets in hopes of recovering lost money.
  • Spending beyond your planned budget and feeling regret afterwards.
  • Prioritising gaming over family, friends, or work responsibilities.
  • Feeling restless or irritable when attempting to cut back or stop gaming.
  • Hiding the amount of time or money spent on gaming from family or friends.
  • Spending money on gaming instead of paying bills or covering essential expenses.
  • Neglecting sleep, meals, or personal health while spending excessive time gaming.
If you notice these signs

If you notice any of the signs above in yourself or someone you know, please stop gaming immediately and seek help. This is not a sign of weakness — it takes courage.

Mospley's Responsible Gaming Tools

At Mospley, we have built a range of effective tools to put you in control of your gaming experience. They are completely free to use and can be activated at any time.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once configured.

Session Time Limit

Decide how long you will play before each session begins. You will receive an automatic alert when your time is up.

Loss Limit

Once you reach a set loss amount, your account will automatically be paused for the rest of that day.

Cooling-Off Period

Take a voluntary break from 24 hours up to 6 weeks. Your account will be completely inactive during this period.

Self-Exclusion Process

Self-Exclusion is a step you take when you decide you no longer want to — or feel you cannot — continue gambling. It is Mospley's most powerful responsible gaming tool.

1
Contact Support

Submit a self-exclusion request via our live chat or email. Your identity will be verified.

2
Choose a Duration

Choose from 6 months, 1 year, or permanent exclusion — whatever suits your needs. Permanent exclusion cannot be reversed.

3
Account Closure

Once your request is processed, access to your account is fully suspended and no promotional messages will be sent.

4
Seek Professional Support

During this time, it is strongly recommended to seek support from a mental health professional or counsellor.

Tips for Healthy Gaming Habits

Responsible gaming does not mean you cannot enjoy yourself. In fact, building the right habits makes gaming even more rewarding. Mospley will always be by your side to help you maintain a healthy gaming lifestyle.

  • Set a firm budget before you start playing and stick to it.
  • Think of gaming as entertainment, not as a source of income.
  • Never game while under the influence of alcohol or when you are in an unsettled state of mind.
  • Take regular breaks — at least 10 minutes of rest for every hour of play.
  • Accept losses when they happen and avoid the mindset that you can win it all back.
  • Make sure to spend quality time with family and friends.
  • Review your gaming activity regularly and reduce your limits if needed.
  • Never use money set aside for essentials on gaming.

FAQ

Yes, you can lower your deposit limit at any time and it takes effect immediately. However, increasing your limit requires a 72-hour waiting period. This is designed to prevent impulsive decisions made in the moment.

For time-limited self-exclusion, your account may be reactivated once the period ends by following a specific process. However, permanent self-exclusion cannot be reversed under any circumstances.

Only the account holder can request self-exclusion. However, if a family member has concerns, please reach out to our support team — we can offer guidance and assistance.

No, all of Mospley's responsible gaming tools are completely free. There are no additional charges for using deposit limits, session time limits, loss limits, or self-exclusion.

Our support team can provide you with contact details for professional counsellors. Speaking with a mental health specialist or addiction counsellor can also be highly effective.

Self-Assessment

Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.

1

Do you bet more than your set budget?

2

Do you keep betting to try to win back money you've lost?

3

Has gaming caused conflict with family or friends?

4

Do you feel restless or irritable when you are not gaming?

5

Do you find yourself thinking about gaming while at work or studying?

Keep in mind: Asking for help is a sign of strength. We're here for you.

Age Restriction

18+

Mospley is for adults aged 18 and over only.

  • Age is verified at the point of registration.
  • Accounts belonging to minors are closed immediately.
  • Parents and guardians are encouraged to ensure their devices are secured against access by children.

Need Help?

Our responsible gaming team is available 24/7 to assist you.

Email Support

[email protected]

Response within 24 hours

Live Chat

Log in to the platform and chat with us directly

24/7 Support Available

Enjoy Mospley Responsibly

Make gaming an enjoyable experience. Join Mospley and use our responsible gaming tools to build a safe and healthy gaming lifestyle.

Free Registration
Safe Gaming Tools
24/7 Support
18+ Only
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